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Here at Mellor Online we believe in offering a great technical support and advice service before, during and after purchasing from us ensuring that everything runs smoothly from start to finish. However, should you experience any issues or technical problems, or just have a question we are here to help you every step of the way.

  Text Us

We offer an SMS messaging support service for technical support/advice.

Just text: +44 (0)7624 809601.

  Call Us

We offer free technical support/advice over the phone. If the lines are busy you can leave a message, our system will log your call and a technician will always call you back.

Just call: +44 (0)1924 274774.

This service is available 9am to 5pm Monday to Fridays only.

  Email Us

We offer a free out of hours support service for all our customers who need urgent technical support/advice.

Just email: [email protected]

  Download Centre

Access to comprehensive repair and technical manuals via our download portal for all heater kits and controllers.

Click here to visit the Download Centre.

  Order Tracking/Delivery

You can track your order online via your account.

Here you will find details of the courier company and any important updates/tracking information.

Click here to visit your account.

  Your Account

Here you can stay up to date with your orders/repairs, keep track of their progress and download your invoices.

Click here to visit your account.

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EXTRAS
 

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