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Heater Repair Service - How it works

Simply contact Mellor Online via phone or email regarding your heater problem, one of our heater experts will have a quick chat regarding your heater fault, free of charge. In most cases, we should be able to identify the problem over the phone and advise you of the issue. If the problem can’t be fixed over the phone, please follow these four steps below.

The heater testing fee will be £35.00 plus VAT, turnaround for getting your heater repaired, once we receive your unit, is approximately 2-3 working days, depending on your fault. Please allow 1 week for busy periods.

Please check our repair time indicator below which is updated daily, which will show you the approx. time in days, for when your heater will be repaired, once we receive your unit.


Repair TIme Indicator : 4 working days from receiving your heater unit.

 

Please complete the form below and click "Add to Basket" to continue the process.


How will you return the Heater to us?

I will post the heater to you

Please have the heater collected from me

I will drop my heater off at the Post Office (find my local branch)

I will drop my heater off at Mellor Online


If you wish us to collect please enter the box dimensions and weight:



 

 

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